any questions?

  • Availability: There can be a sharp increase in demand, especially at peak times (e.g. during the holidays or at weekends). If you book online, the equipment is reserved for you immediately and you can simply pick it up in the shop.
  • Time savings: By booking online and entering your personal data, you can get your rental equipment faster in the shop. This means fewer waiting times and you are faster on the mountain.

The earlier you book, the sooner you don’t have to worry about your best gear. You can book online up to 1 hour before the start of the booking, of course you can take rental equipment with you at any time if it is available. You can change your booking at any time up to 24 hours before the start of the rental if something changes in your travel plans, the material you have booked or the personal data you have given.

Just send us an email to stating the booking number and your change requests. We will answer you as soon as possible.

Just send us an email to stating the booking number. Cancellation is free of charge up to 24 hours before the start of the booking.

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You can come by anytime and swap your gear if it’s available.

If you rented your equipment for 1 day, we cannot give you a refund. For several days, that’s no problem. Regardless of the reason why you return your rental equipment earlier, you will get back the days that have already been paid for but not used without any ifs and buts (no medical certificate or the like necessary).

You can simply pay on site when you pick up your rental equipment from us in cash or by card. Or you can pay directly in the online shop by credit card.

Yes, you can pay in cash or by card in the shop.

Of course, you can pick up your skis or snowboard the day before your first rental day so that you can be on the slopes as quickly as possible in the morning. Pick-up the day before is possible free of charge from 5:00 p.m.

Unfortunately, e-bikes and via ferrata equipment cannot be picked up the day before.

Unfortunately that is not possible.

If you come with a group of 10 or more people, we will be happy to make you an individual offer. Please send us an inquiry to

Still have questions?

If there was no answer for you in the FAQs, simply contact us